Monday, May 9, 2011

Head Vs Heart, Management Attributes of West Vs East.

The over riding decision in case of an Eastern Business is something which points to the Socialistic pattern of economy. Where as the Western Business, the decision making largely engaged in shareholders wealth maximization.

Most Managers in Asia would take a decision, which would favor the social well being of individuals and teams, then the best interest of the organization. Say, if an employee is marginally contributing to the organization and can be best eliminated, the managers in the East would do it as the very very last priority and await that somehow the employee leaves the organization on his own self. Where as in the West, without blinking his eyes, the manager would sack the joker out.

Whenever decision influencing the personal welfare of people in the organization is concerned, most managers try to play Robin Hood in the Eastern World. Where as in the Western World, it would be take it or leave it policy.

The major reason being the environmental influence of these managers. Most in the East, grow up seeing poverty and hardship lives, for the lowest strata of the society and hence take oversight of weakness on almost all issues of productivity , quality etc. But this then creates a very mediocre organization in terms of its deliverable. In India, the Trade Unions took major advantage of this weakness and became so strong that they were never bothered about productivity, quality or discipline. Many an organizations closed down as they could not handle the conflicts with these trade unions.

In short, any oversight of people skill finally results into creation of a Bad Apple, which then goes in to spoil the whole basket.

The best results are achieved by giving 3 clear chance to the defaulters and after that the person is shunted out.

East works with the Heart and West works with the Head.